Return Policy

At Packed 4 Salvation, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help. Please review our return policy for details on how to initiate a return or exchange.

Eligibility for Returns
We accept returns under the following conditions:

Items must be returned within 30 days of delivery.
Items must be in their original condition, unused, unwashed, and with all original tags and packaging intact.
Proof of purchase (e.g., order confirmation or receipt) is required.
Non-Returnable Items
The following items are non-returnable:

Gift cards
Custom or personalized items
Sale or clearance items (unless defective)
Return Process
Initiate a Return:

Contact us at blessings@packed4salvation.com with your order number, reason for the return, and any supporting details.
Our team will provide you with a return authorization and instructions.
Pack Your Item:

Securely pack the item in its original packaging to prevent damage during transit.
Ship the Item:

You are responsible for the shipping costs of returning the item unless the return is due to a defect or error on our part.
We recommend using a trackable shipping method to ensure the item reaches us safely.
Refund Policy
Once we receive and inspect your returned item, we will notify you via email of the approval or rejection of your refund.

Approved refunds will be processed within 7 business days to your original payment method.
Shipping costs (if any) are non-refundable unless the return is due to our error.
Exchanges
We offer exchanges for items that are defective, damaged, or incorrect.

If you’d like to exchange an item, please email support@packed4salvation.com with your order number and details about the issue.
We will ship the replacement item at no additional cost once the original item is returned.
Damaged or Defective Items
If your item arrives damaged or defective:

Contact us immediately at blessings@packed4salvation.com with photos and a description of the issue.
We will resolve the matter promptly by offering a replacement, refund, or credit.
Late or Missing Refunds
If you haven’t received your refund after 7 business days:

Check with your bank or payment provider—it may take some time before your refund is officially posted.
If the issue persists, contact us at support@packed4salvation.com for assistance.
Contact Us
If you have questions about our return policy or need further assistance, please reach out to us:

Email: blessings@packed4salvation.com
Business Hours: Monday - Friday, 9 AM - 5 PM (EST)

We’re committed to making your shopping experience with Packed 4 Salvation as smooth and satisfying as possible. Thank you for your trust and support!