Frequently asked questions

FAQ

Where do you ship to?

We currently ship to all major locations domestically and internationally. Please note that shipping fees may vary based on your location.

How long does shipping take?

Orders are typically processed within 1-2 business days. Delivery times vary depending on the destination, but most orders arrive within 5-10 business days.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email to monitor your shipment’s progress.

Can I exchange an item?

Currently, we do not offer direct exchanges. You may return your item for a refund and place a new order for the desired product.

Do you offer discounts or promotions?

Yes, we occasionally run special promotions and discounts. Be sure to subscribe to our newsletter and follow us on social media for updates.

What personal information do you collect?

We collect only the necessary information, such as your name, email, shipping address, and payment details, to process your order.

How do you protect my personal information?

We use industry-standard encryption and secure systems to protect your personal information. We never sell or share your data with third parties.